Palm Breeze Charters Privacy Policy
Privacy Policy for Palm Breeze Charters
Effective Date: September 18, 2025
This Privacy Policy describes how Palm Breeze Charters (“we,” “us,” or “our”) collects, uses, and protects the personal information you provide when you use our services, visit our website, or interact with us. Your privacy is important to us, and we are committed to being transparent about our data practices.
1. Information We Collect
We collect information to provide you with our boat charter services and to improve your customer experience. The types of personal information we may collect include:
- Contact Information: Your name, email address, phone number, and mailing address.
- Booking and Payment Information: Details related to your charter booking, such as the date, time, and number of guests. We also collect payment information, which may include credit card details, though this is processed securely through a third-party payment processor and we do not store your full credit card information on our servers.
- Party Details: Information you provide about your event or party to help us customize your charter, such as the occasion, special requests, or guest list details.
- Website Usage Data: We may automatically collect information about how you interact with our website, such as your IP address, browser type, pages viewed, and the duration of your visit. This helps us analyze website traffic and improve our online presence.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To Provide Our Services: To process your booking, manage your charter, and communicate with you about your reservation.
- Customer Service: To respond to your inquiries, questions, and requests.
- Marketing and Promotions: To send you updates, newsletters, or promotional materials about our services, events, and special offers, but only if you have opted in to receive such communications. You can unsubscribe at any time.
- Internal Operations: To improve our services, analyze business performance, and ensure the safety and security of our operations.
- Legal Compliance: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others.
3. Sharing Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties for their marketing purposes. We may share your information with trusted third parties who assist us in operating our business and providing our services, such as:
- Payment Processors: To securely handle your payment transactions.
- Service Providers: Third-party companies that help us with website hosting, data analysis, marketing, or customer service.
- Legal and Regulatory Authorities: When required by law or in response to a valid legal process, such as a subpoena or court order.
These third parties are obligated to keep your information confidential and are authorized to use it only to the extent necessary to perform their specific services for us.
4. Data Security and Retention
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. We use a combination of physical, electronic, and procedural safeguards to secure the data we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.
5. Your Rights and Choices
You have certain rights regarding your personal information, including the right to:
- Access and Correction: You can request access to the personal information we hold about you and ask for any inaccuracies to be corrected.
- Opt-Out: You may opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in our emails or by contacting us directly.
- Deletion: In some cases, you may have the right to request the deletion of your personal information, subject to our legal obligations to retain certain records.
To exercise any of these rights, please contact us using the information provided below.
6. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will take steps to remove that information from our systems.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the “Effective Date” at the top.
8. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Palm Breeze Charters 4281 NW 1st Avenue, Boca Raton, FL 33431
